General Shipping Information
Waypoint uses FedEx for most of our parcel shipments. FedEx provides quick delivery to customers from overnight to standard ground. Most in-stock items ship next business day from order placement. Larger orders may ship via LTL or freight truck. In this case you may be contacted by the carrier to schedule a delivery appointment. Since we operate our own company warehouses, time from order to shipment is quick and due to our processing speed we are unable to cancel orders once placed. Once your order has shipped you will receive an automated notice that will include your tracking number and how to track your shipments progress.
Free shipping is available for customers who are placing orders with a value of $59+ and that provide a physical street address within the 48 continental United States. USPS, FedEx Home Delivery and Ground Delivery are used for orders that qualify for free shipping. Ground deliveries generally take between 3 and 7 business days from the time of order.
*Policies on this page pertain to Consumer and Trade Partner purchases only.